报告摘要：

Innovation is not an option for today’s industry. For the past decade, globalization and transformation of the flat-world economy has produced vast new challenges for industry. Innovation is not just about new product development; it also refers to the creation of new value-added services to transform better productivity and business performance. As the practice of product design have expanded both in economic and social impact and in technological complexity, so the demands upon innovative service systems. For example, GE Medical changed its name to GE Healthcare Technologies to expand its business opportunities. Companies such as IBM and Xerox are also transforming to be smart service business leaders. Industry needs to learn how to develop niche expertise with value-added innovation to compete globally.

This presentation introduces the strategies and tools for product and business innovation based on Dominant Design approach. Examples (including iPod, GE Healthcare, John Deer, Otis Elevator, GM OnStar, and etc) will be given to illustrate how to formulate “gaps” between product and customer needs using innovation matrix and the right thinking mechanisms. In addition, innovation on infotronics technologies and operation analytics for smart service systems will be discussed. Finally, a NSF Industry/University Cooperative Research Center on Intelligent Maintenance Systems (IMS) and its operation model will be presented.

报告人简介：

Jay Lee is Ohio Eminent Scholar and L.W. Scott Alter Chair Professor in Advanced Manufacturing at the University of Cincinnati and is founding director of the National Science Foundation (NSF) Industry/University Cooperative Research Center on Intelligent Maintenance Systems, which is a multi-campus NSF Center of Excellence between the University of Cincinnati (lead institution), the University of Michigan, and the University of Missouri-Rolla in partnership with over 45 global companies including P&G, Toyota, GE Aviation, Boeing, AMD, Caterpillar, Siemens, DaimlerChrysler, ETAS, Festo, Harley-Davidson, Honeywell, ITRI (Taiwan), Komatsu (Japan), Omron (Japan), Samsung (Korea), Toshiba (Japan), Bosch, Parker Hannifin, BorgWarner, Spirit AeroSystems, Nissan (Japan), Syncrude (Canada), McKinsey & Company and CISCO.

His current research focuses on autonomic computing, embedded IT and smart prognostics technologies, design of smart self-maintenance machines and systems, and dominant design tools for product and service innovation. Previously, he held a position as Wisconsin Distinguished Professor and Rockwell Automation Professor at the University of Wisconsin-Milwaukee. Prior to joining UWM, he served as director for Product Development and Manufacturing Department at United Technologies Research Center in East Hartford as well as program director for a number of programs at NSF from 1991 to 1998. In addition, he had served on the Board on Manufacturing and Engineering Design (BMAED) of National Research Council during 2000–2005, as well as advisory member for a number of academic institutions including Johns Hopkins University, Cambridge University of UK, Worcester Polytechnic University.

He received the “Professor of the Year” and “Distinguished Engineering Research” awards from UC in 2007, the Milwaukee Mayor Technology Award in 2003, and was a recipient of the SME Outstanding Young Manufacturing Engineering Award in 1992. He is also a Fellow of ASME, SME, as well as the International Society of Engineering Asset Management.